Frequently Asked Questions

Everything you need to know about BitFidelity’s AI crypto engine.

Our AI learns from thousands of successful trades by top investors, then executes optimized strategies on your behalf 24/7.
Absolutely. We use secure cloud infrastructure, AES-256 encryption, and regular audits for top-tier security.
Sign up, complete KYC, and fund your wallet. Then sit back as the AI begins trading for you.
While our system is automated, you can customize risk level and goals. The AI adapts to your preferences.
Go to your wallet, select 'Withdraw', and choose a crypto or bank method. Payouts are processed within 24 hrs.
We currently support BTC, ETH, USDT, BNB and other top-performing assets.
Yes, KYC ensures compliance with global regulations and helps keep your account secure.
We offer 2FA, biometric login, email verification, and anti-phishing alerts.
Contact support immediately. We’ll lock down your account and help you restore access.
Yes, you can deposit and withdraw using supported crypto wallets.
By default, no. However, users can enable conservative leverage within safe bounds.
No. We respect your privacy and only use your data to improve your experience.
Typically under 24 hours once documents are submitted.
Yes, your dashboard shows a full audit trail of trades and decisions.
Use your backup email or contact support to recover access.
Yes, go to your settings panel and follow the secure prompts.
Every minute. It continuously learns and adjusts its strategies.
Yes, in licensed, insured, multi-signature wallets.
Yes, switch to 'pause AI' mode in your dashboard.
Absolutely. It’s fully automated and beginner-friendly.
Yes! Our mobile app is available for Android and iOS.
Yes. Choose from preset strategies or let the AI auto-optimize.
We use globally distributed servers and 99.99% uptime SLAs.
Yes. Schedule recurring withdrawals via the Wallet settings.
Yes. It is developed in-house using custom ML models.
Yes. Earn rewards by inviting friends to the platform.
Yes. It studies patterns from verified market moguls in real-time.
Weekly internal audits and quarterly external pen-testing.
A low success fee is charged only on profits earned.
For security, we only allow one verified account per user.